01. Planning Fee
Where applicable, an itinerary planning, consultation and travel design fee is payable before work  begins. This fee is not refundable and compensates The Travel Collective for the professional time,  expertise, research, supplier liaison and itinerary design undertaken on the client's behalf. Planning  fees are separate from the cost of travel arrangements and are not applied toward supplier payments  unless expressly agreed in writing.

02. Booking & Confirmation
2.1 A booking is confirmed once the agreed deposit or full payment has been received and a  confirmation invoice has been issued. 

2.2 By making a payment, the person making the booking (the Party Leader) confirms that they  are authorised to accept these Terms and Conditions on behalf of all travellers included in the  booking.

03. Contract Formation
3.1 A contract is legally binding once the deposit or full payment has been processed and a  confirmation invoice has been sent. 

3.2 Should a supplier be unable to confirm services, the client will be informed and The Travel  Collective will either propose an alternative or request a refund on the client's behalf from the  supplier. 

3.3 The client's contract for travel services is with the relevant supplier or suppliers providing  those services, including but not limited to airlines, hotels, cruise lines, tour operators, transfer  providers and destination management companies, whose own booking conditions also apply.  

The Travel Collective will use reasonable care and skill in arranging travel and managing the  booking but does not own, operate or control the travel services provided by third party  suppliers. 

3.4 Stephanie Bloom operates as an independent travel advisor affiliated with Fora Travel and  makes bookings under Fora Travel's industry accreditation. Fora Travel and its suppliers, not  Stephanie Bloom individually, are responsible for the delivery of booked travel services.

04. Pricing
4.1 Prices are subject to availability and are not guaranteed until confirmed by the supplier. 

4.2 Prices may change before confirmation due to supplier pricing, taxes, exchange rate  fluctuations or government imposed charges.

05. Payment Terms
5.1 A deposit is due upon booking to secure services, with the balance due by the date specified  on the confirmation invoice. 

5.2 Payment may be made by bank transfer, debit card, or credit card. A surcharge of two to  three percent may apply to credit card payments to recover processing fees. 

5.3 By providing payment details, the client authorises The Travel Collective to securely  forward payment information to the relevant supplier or booking platform solely for the purpose  of processing the booking. 

5.4 Failure to make payments by the due date may result in cancellation of the booking and the  application of supplier cancellation charges.

06. Changes & Cancellations
6.1 Changes requested after confirmation are subject to supplier availability, supplier policies  and any applicable amendment fees. 

6.2 Cancellations by the client must be made in writing. Cancellation charges are determined by  the relevant supplier on a sliding scale, and may range from loss of deposit to one hundred  percent of the booking value, depending on the timing of the cancellation. 

6.3 If The Travel Collective needs to cancel before services have been confirmed, the client will  receive a full refund of any payment made. If a supplier cancels or significantly changes a  confirmed booking, The Travel Collective will use reasonable efforts to assist the client in  securing a suitable alternative or a refund available under the supplier's terms.

07. Passports, Visas, and Travel Requirements
7.1 It is the client's responsibility to ensure that all travellers hold valid passports, visas,  vaccinations and any other documentation required for travel, and to check all entry  requirements for their destinations, including transit destinations. 

7.2 The Travel Collective accepts no responsibility where travel is disrupted due to incomplete,  inaccurate or invalid travel documentation, and is not liable for a supplier's refusal to provide  services where incorrect or incomplete information has been supplied by the client.

08. Insurance
a. Comprehensive travel insurance covering health, cancellation, repatriation, baggage, and personal liability is mandatory unless stated otherwise.
b. You must forward your insurance details prior to final payment or departure.

08. Special Requests
Requests such as adjoining rooms, room preferences, dietary requirements, accessibility needs,  early check in, late check out or celebrations will be communicated to suppliers but cannot be  guaranteed unless confirmed in writing by the supplier.

09. Travel Insurance
9.1 Comprehensive travel insurance is mandatory unless otherwise stated, and should be  purchased at the time of booking. Cover should include medical expenses, cancellation,  curtailment, personal liability, baggage and emergency repatriation. 

9.2 The client must forward proof of insurance prior to final payment or departure where  requested, as certain suppliers or destinations require this.

10. Liability & Force Majeure
10.1 The Travel Collective and Stephanie Bloom act solely as an intermediary between the client  and third party suppliers of travel services. While care is taken in recommending reputable  suppliers, The Travel Collective does not own, control or operate any of the services booked. 

10.2 The Travel Collective is not responsible for the acts, omissions, errors, insolvency or  failure of any supplier, and shall not be liable for injury, loss, damage, delay, expense or  inconvenience arising from the actions of third party suppliers or from circumstances beyond its  reasonable control. 

10.3 By booking through The Travel Collective, the client acknowledges that their contractual  relationship for travel services is directly with the relevant supplier or suppliers, and not with  Stephanie Bloom or The Travel Collective personally. 

10.4 Neither The Travel Collective nor any supplier shall be liable for failure to perform  obligations where such failure results from circumstances beyond reasonable control, including  but not limited to natural disasters, severe weather, war, terrorism, civil unrest, strikes,  pandemics or government actions. 

10.5 To the fullest extent permitted by law, any liability of Stephanie Bloom or The Travel  Collective arising from a booking shall not exceed the total planning fee paid by the client for  that booking. 

10.6 To the fullest extent permitted by law, in no event shall Stephanie Bloom or The Travel  Collective be liable for indirect, incidental or consequential losses, including but not limited to  loss of enjoyment, loss of wages or income, or emotional distress, arising from a booking or from  any supplier's acts or omissions. 

10.7 Stephanie Bloom and The Travel Collective make no warranty, express or implied, as to  the quality, safety or performance of any supplier's services, and do not guarantee the accuracy  of destination, entry, health or safety information provided. Guidance offered on passports,  visas, vaccinations or similar travel requirements is provided as a courtesy only and does not  constitute legal, medical or immigration advice. Clients should confirm all such requirements  with the relevant embassy, consulate or a qualified professional.

11. Complaints
11.1 Any issue arising during travel should be raised immediately with the supplier or on trip  support contact, and with The Travel Collective as soon as reasonably possible, so that every  opportunity can be given to resolve the matter. 

11.2 Any complaint that cannot be resolved during travel should be submitted in writing within  twenty eight days of the client's return. Failure to do so may affect any compensation claim.

12. Data Sharing & Privacy
12.1 Personal information, including payment details, passport information and dietary  preferences, is collected and processed only as necessary to arrange and manage the client's  travel. 

12.2 This information may be securely shared with suppliers, booking platforms and service  providers solely for the purpose of fulfilling the client's travel arrangements.

12.3 The Travel Collective processes personal data in accordance with UK GDPR and applicable  data protection legislation. A full Privacy Policy, including data retention and client rights, is  available on request.

13. General Limitation of Liability
13.1 The Travel Collective and Stephanie acts solely as an intermediary between you and third-party suppliers of travel services (including but not limited to airlines, hotels, ground transport providers, and tour operators). While we take care in recommending reputable suppliers, we do not own, control, or operate any of the services booked.
13.2 We shall not be held liable for any injury, loss, damage, delay, or irregularity arising from the acts, omissions, or defaults of any supplier or third party, or from any event beyond our reasonable control.
13.3 By booking through Stephanie and The Travel Collective, you acknowledge and accept that your contractual relationship for travel services is directly with the relevant supplier(s), and not with Stephanie and The Travel Collective personally.

14. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of  England and Wales. Any dispute arising from these Terms and Conditions or a booking made under  them shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Acceptance
By paying any deposit, planning fee or balance due, the client acknowledges that they have read,  understood and accepted these Terms and Conditions on behalf of all travellers included within  their booking.